Q: Is there a fee to enroll in the Gatekeepers Guild?
A: Joining the Gatekeeper’s Guild is free for all.
Q: Can I choose what goes into the Gatekeeper Packs?
A: Our winemaking team chooses the best of the newest releases to go into the Gatekeeper Packs.
Q: Do you have a Red Wine Only Gatekeeper Pack?
A: Yes. When you sign up, please specify if you would like a Classic Membership or a Reds Only Membership. The Classic Membership has 4 reds and 2 whites and the Reds Only Membership has 6 reds.
Q: When are the Gatekeeper Packs shipped to Members?
Gatekeeper Packs are shipped to Members in Spring and Fall. If you have selected the pick-up option upon signing up, your pack will not be shipped, but you may come pick up your pack during regular Tasting Room hours. You may switch from having your wine shipped to pick-up and vice versa at any time.
Q: Can I bring guests to the Gatekeeper Only Events?
Yes, you can bring guests as long as a reservation is made under your name. The guest limit varies upon each event, and there may be an additional per person fee for guests. Guests are charged $10 per person for our monthly First Friday series and for our Spring and Fall Pick-Up Parties. (Click here to view a calendar of our Gatekeeper’s Guild Events.)
Q: What is the year round Gatekeeper standard discount in the tasting room?
A: 30% case discount on Concannon wine, 20% bottle discount on Concannon wine, and 15% discount on Concannon branded merchandise.
Q: How am I charged for shipping the Gatekeeper packs?
A: Prior to the packs’ release date, your credit card will be charged. You will be notified by email and/or by UPS or FedEx the tracking number of your package.
Q: Why is a signature required for delivery?
A: By law, we must ensure that only adults age 21 and older receive wine shipments.
Q: Can I cancel or suspend my membership?
A: You may cancel your membership provided notice is received at least 30 days prior to a scheduled shipment. Please contact the Club Manager, Gregg.Gorham@thewinegroup.com or 925-583-1594.
Q: Do you share my e-mail address with other parties?
A: No, we do not share your e-mail with other parties. We simply use your e-mail to communicate information regarding your club membership, invitation to events and exclusive sales.
Q: Can I give a Gatekeeper Membership as a gift?
A: Yes, you can give a Gatekeeper Membership as a gift to that are age 21 and older, and the gift recipient address must be in a state where direct shipping is legal.
Q: Does my discount apply to gift cards?
A: No, we cannot offer discounts on gift cards.